Video Download Instructions

The downloadable videos are in Zip File format (note: files will NOT work without first extracting from the zipped folder)

ZIP Files: These are videos containing both camera as well as presentation slides. Follow the below steps to watch these.

  1. Download the file to your computer
  2. Unzip the file using Windows' Compressed Folders utility or MAC's Archive Utility. Other programs such as WinZip or WinRAR can also be used. (Tip: right click downloaded file and extract to desired location)
  3. There will be a folder named Content, Javascript and few other files in the unzipped location.
  4. Double click the Default.html file to play the video. It will open in your default browser. You may use Mozilla Firefox or Google Chrome as your browser for best performance.

Video Streaming Help

The system Requirements to stream the mediasite videos

To check that you have the most updated version of silverlight click Here

For Mac Users  best results are found using Safari or Google Chrome.

For PC Users  best results are found using FireFox

It may be necessary to clear your browser's cache. If you are unaware of how to do this search your browser name then "clear cookies and cache"

Some browser settings that could effect the playback

Make sure that your pop-up blocker is allowing access of the Mediasite presentation by temporarily disabling it

Main Safari issue:  If your safari browser is a newer version it will have a power saver feature. This can sometimes interrupt the video playback. To disable the power saver go to the preferences menu in safari, then click on the advanced tab and uncheck the box "stop plug-ins to save power"

Google Chrome:  It may be necessary to click the shield icon in the upper-right of the URL box and select "Load unsafe script". To get around the adblocker without disabling it you can open up an incognito tab

Firefox:  If the video appears black Adblock plus may be blocking the video and it must be disabled

[PC users]  If the viewer opens, but does not begin to play, it may be due to an issue with Window Media Player. Open Window Media Player from your Start Menu. In the player, click on "Tools" then "Options." Make sure the option "Connect to the Internet" is checked under the Player tab.

Additional browser settings that may help  

  • The "Submit non-encryped form data" option must be enabled
  • The "Active scripting" oprion must be enabled
  • The "RunActiveX controls and plug-ins" option must be enabled
  • The "Script ActiveX controls marked safe for scripting" option must be enabled
  • If problems continue you can try troubleshooting even more